I Have a Problem with My Staff Not Liking Each Other: The Art of Conflict Management

7 April 2023

“Conflict is inevitable but combat is optional.” Max Lucado

Max Lucado

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    Destructive Criticism

    It’s natural for people to have disagreements, but when conflict starts to affect your team’s productivity, it’s time to take action.

    A team that doesn’t get along can be a real problem for managers, and it’s important to find ways to resolve conflicts in the workplace. In this blog post, we’ll explore the causes of conflict in the workplace, how to recognise conflict, and steps you can take to resolve it.

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    Understanding workplace conflict

    Common causes of conflict in the workplace

    There are many reasons why conflict can arise in the workplace, including:

    • Differences in personality, values, and work style
    • Competition for resources, recognition, or promotions
    • Poor communication
    • Unclear roles and responsibilities
    • Misunderstandings and assumptions
    Highly Sensitive Employee

    Spotting the signs of employee conflict

    It’s important to maintain awareness when conflict is present in the workplace. Here are some signs to look out for:

    • Tension or hostility between team members
    • Negative comments or gossip
    • Lack of communication or collaboration
    • Decreased productivity
    • Absenteeism or high staff turnover
    Conflict Resolution

    Examples of conflict in the workplace

    Here are a few examples of conflict in the workplace:

    • Two team members argue over who should take credit for a successful project.
    • A team member consistently misses deadlines, causing frustration and tension with the rest of the team.
    • A team member not pulling their weight, causing resentment among the rest of the team.

    5 tips for resolving conflict in the workplace

    If you notice conflict in your team, here are some steps you can take to resolve it:

    1. Address the problem directly

    Talk to the individuals involved in the conflict and listen to their concerns.

    2. Identify the root cause

    Try to understand the underlying issues causing the conflict.

    3. Brainstorm solutions

    Work with the individuals involved to find solutions that everyone can agree on.

    4. Implement the solution

    Take action and follow up with the team to ensure that the solution is working.

    5. Evaluate the outcome

    Check in with the team periodically to see if the solution is working and make adjustments if necessary.

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    Unlock the art of conflict management

    Conflict in the workplace is a common problem, but it’s important to recognise and address it early on to prevent it from escalating. By taking a proactive approach to resolving conflicts, you can create a more positive and productive work environment.

    If you’re struggling to manage conflict in your team, consider seeking professional help from The Speakers’ Gym. Our change management training courses can provide you with the tools and knowledge you need to build a stronger and more harmonious team. Don’t let conflict hold your team back – take action today.

    Ready to tackle workplace conflict?

    You’re just a message away from unlocking your conflict resolution skills. Get in touch with one of our change management coaches below

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